BackPrivacy Policy


Welcome to the PLAYGround! We believe in protecting a person’s privacy, especially that of our users. This policy covers use of Playground Digital LLC (“Company”) brands; PLAYGround, PLAYMessenger chat application, and related online sites, ,, and We intend for our brands to be safe and secure for everyone, adults and kids, and are committed to keeping your information confidential. The Company’s information practices are designed to comply with the United States Federal Trade Commission’s Children’s Online Privacy Protection Act (COPPA), requiring us to inform parents of how we use and collect their children’s information, and seek consent from parents with children under 13 years of age. Although we take precautions to keep our users safe, adults and children alike, we recommend parents read the information provided below detailing our collection practices.

Collection, Use and Disclosure of Information

In compliance with COPPA we do not share personally identifiable information from children under the age of 13.  We collect information from children through registration processes for PLAYMessenger, including First name, Last initial, date of birth, username, display name and parent’s email address in order to seek parental consent.

We do not otherwise make use of personal information, nor do we provide personal information to third parties. Personal information that is requested and required from parents and adults includes name, gender, date of birth, email address, mailing address, and a form of individual identifier including driver’s license number, last four digits of SSN, or valid credit card number; which is used to verify identity of adults through PRIVO-Cert™ verification. Additional information may be collected from children once an adult has been fully verified, this may include but is not limited to, last name, school name and grade.

Information collected from adults is not shared with or provided to third parties.

PRIVO – COPPA Compliance Certification

PLAYGround, PLAYMessenger, and related sites are certified under the PRIVO-Cert® – PRIVO’s Privacy Assurance Certification (the “Certification”). In accordance with the Certification, the Company adheres to the strict information collection, use and disclosure requirements. PRIVO is an independent, third party organization committed to safeguarding children’s information collected online. PRIVO aims to help parents and their children exercise control over personal information while exploring the Internet. The Certification seal posted on this page indicates that the Company has established COPPA compliant privacy practices and has agreed to submit to PRIVO’s oversight and consumer dispute resolution process. If you have questions or concerns about this policy, please contact us at  or at 310.860.6076. If you have further concerns after you have contacted us, you may contact PRIVO directly at

Parental Consent

We will seek parental consent before collecting any personally identifiable information from children. If we decide to collect personal information for other reasons, we will notify parents that it is being requested, disclose the reasons for collecting it and disclose our intended use for it.  Parents may request to view their information and, if they choose, prohibit us from making further use of their child’s information. We will not provide personal information to third parties. Parents may also request deletion of their child’s information by emailing us at

Third Parties

The Company works with Google Analytics, Flurry Analytics and Two Hat Security LTD. Google Analytics and Flurry Analytics provides analytics support while Two Hat Security provides language and behavioral filtering security for PLAYGround and PLAYMessenger platforms. We do not allow these third parties to share user data. To learn more about Google Analytics visit To learn more about Flurry Analytics visit To learn more about Two Hat Security visit Excluding third parties required in operating products and websites, we never share or sell PII with people or companies outside the Company. Google Analytics and Flurry Analytics manages the Company’s analytics and Two Hat Security’s Community Sift technology is integrated in PLAYGround & PLAYMessenger to uphold safe communication. The only situations where we may disclose PII to additional third parties would be to protect the security or integrity of Company products, to take precautions against liability, or to respond to judicial processes, legitimate requests by law enforcement officials or as otherwise required in order to comply with applicable law. Before the Company discloses any user’s PII to a third party as provided herein, the third party agreed to maintain the confidentiality and security of the information.

The Company may also share your parent or adult email address with its affiliated brands to inform you of products that might be of interest to you. However, your consent will always be asked prior to sharing such information. If you would like to stop receiving such product information, you can (i) click the unsubscribe link at the end of each email received, (ii) sign-in to your account and change your communication preferences in the account settings or (iii) send an email to

Security of Information

The security, integrity and confidentiality of your information are extremely important to us.  We have implemented technical, administrative and physical security measures that are designed to protect your information from unauthorized access, disclosure, use and modification. Although the Company’s main goal is to keep all user information safe and secure, no data transmission over the Internet, wireless transmission, or electronic storage of information can be guaranteed to be 100% secure. Please note that we cannot ensure or warrant the security of any information we collect. You use our products and websites, and provide us with your information at your own risk.

Residents of countries outside the United States

The Company is based in the United States of America.  If you live outside the United States, please be aware that your information may be transferred to, processed, and stored in the United States and other countries around the world. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country. By using Company services or providing us with any information through our products you consent to the transfer, processing and storage of your information in the United States and other countries around the world.

Notice to California Residents

If you are a California resident, California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your personal information by certain members of the Company to third parties for the third parties’ direct marketing purposes. With respect to these entities, this Privacy Policy applies only to their activities within the State of California. To make such a request, please send an email to

Changes to Policy

This policy may be changed at any time at the Company’s discretion; therefore we recommend you visit our Privacy Policy often so you are always fully informed. Should the policy change, we will notify users about material changes to our privacy practices by placing a notice on this site or by sending adults/parents/guardians an email message.

Contact Us

For more information or to contact us to review or remove your information please contact us at:

PLAYGround Digital
Attn: Privacy
2370 E Artesia Blvd.
Long Beach, CA 90805